Company Policies
Reassessment
Where an applicant is not successful in attaining the required number of correct questions they may be given the option to attempt a different version of the test. This may be attempted immediately following the first attempt. Where an applicant is not successful on the second attempt, they may not attempt the test again on the same day. We will give an invitation to the student to return at a later date. This would be without paying the course fees again, a small retest fee may be applicable.
Refund, cancellation and reschedulng
At the time of booking a course, all sales are finalised, course fees are taken and processed immediately. In the event that you cannot attend and cancel your course, refunds are not available.
From time to time we may have to reschedule a course, but in the event that a course is totally cancelled by us you have the option of transferring to another course, or to a full refund.
Evidence of Identity (EOI)
- a primary evidence document (high quality evidence of who the applicant is),
- a secondary evidence document (to confirm the current use of the applicant’s name in the community),
- evidence of change of name (where it differs between primary and secondary evidence documents).
- All documents must be originals as supplied by the issuing authority (or copies certified by the issuing authority, a Justice of the Peace or a solicitor).
- At least one document must evidence the address. If it does not then a referee statement must be filled out. The address does not have to be in Victoria or Australia.
- Australian passport,
- An overseas passport,
- Australian birth certificate or change of name certificate issued by the Registry of Births, Deaths and Marriages. Birth extracts and Commemorative birth certificates are not accepted,
- change of name certificate issued by the Registrar of Births, Deaths and Marriages,
- a document of identity issued by the Passport Office (usually issued to travellers to Norfolk Island),
- document of identity issued by the Australian Passport Office,
- Australian police force officer or Australian Defence Force photo identity card (excluding civilian staff),
- consular photo identity card issued by the Department of Foreign Affairs and Trade,
- Australian naturalisation or citizenship document issued by the Department of Immigration and Border Protection (read note 1),
- immigration papers (eg. visa) issued by the Department of Immigration and Border Protection (read note 2),
- NSW Photo Card (issued by NSW RTA after 14 December 2005).
OR
One of these documents that is current or expired by no more than two years:
- Australian defence force photo licence, or
- Victorian firearm photo licence.
In addition to one of the above primary evidence documents the applicant must provide one secondary evidence document from the list below:
- Medicare card,
- Pensioner Concession card,
- Department of Veteran’s Affairs card,
- current entitlement card issued by the Commonwealth,
- student identity card,
- credit card or account card from a bank, building society or credit union,
- state or federal government employee photo ID card.
OR;
One of these documents that is current or no more than one year old:
- passbook or bank account statement,
- telephone, gas or electricity bill.
OR;
One of these documents that is current or no more than two years old:
- electoral enrolment card,
- armed services discharge papers,
- current Proof of Age card issued by Consumer Affairs Victoria,
- current Victorian Driving Authority photo identity card.
If you don’t have acceptable EOI at the commencement of the course, you will not be able to complete the course. You will need to re-attend another course at a later date.
Feedback and complaints
You can register your feedback by contacting Boating Licence Course in writing at PO Box 2903, Taren Point NSW 2229 or via email using the contact form here
G.S.T.
You have not been charged any G.S.T. There is no G.S.T within our fee.
Eligibility requirement
Pursuant to regulation 30 of the Marine Safety Regulations 2012 (Vic) the following persons are not eligible to apply for a marine licence:
- A person who is disqualified from obtaining a marine licence, during the period of that disqualification
- A person who is the holder of a marine licence that has been suspended, during the period of that suspension
- A person who is disqualified from obtaining a licence or other authority to be the master of or to operate a recreational vessel under
(i) the law of another State or Territory, or
(ii) the law of another country,
In circumstances which, if they occurred in Victoria, would have resulted in the person being disqualified from obtaining a marine licence in Victoria
- A person who is the holder of a licence or other authority to operate a recreational vessel issued by another State or Territory that has been suspended, during the period of that suspension
- Persons aged under 16 years of age are not eligible to obtain a personal watercraft endorsement
Applicants should also note that they will be required to meet the health requirements for operating a car, motorcycle or boat and this may include further testing where appropriate.
Privacy statement
This privacy statement applies only to recreational boat operator training and assessment services provided by accredited training providers who have been granted ATP Approval by the Director, Transport Safety to provide those services. Sailingworld pty ltd is committed to protecting personal and sensitive information consistent with the principles set out in the Privacy and Data Protection Act 2014 (Vic), and, if applicable, the principles set out in the Privacy Act 1998 (Cth), and any other privacy law.
Personal Information – Personal information is information about you whether fact or opinion from which your identity could reasonably be ascertained.
Use and Disclosure of Personal Information – Sailingworld pty ltd requests you to provide personal information for the purpose of allowing Sailingworld pty ltd to provide recreational boat operator training and assessment services to you and for Transport Safety Victoria to manage or administer its accredited training providers and undertake its functions relating to recreational boat operator licences, or as required by law in regard to Transport Safety Victoria’s statutory obligations. Sailingworld pty ltd is required to protect and handle your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) Personal information that is collected by Sailingworld pty ltd may also be used and disclosed to government agencies, departments and organisations (for example, Transport Safety Victoria or VicRoads), and to contractors whose duties require them to use it, in connection with managing or administering accredited training providers and undertaking functions relating to recreational boat operator licenses. Such agencies, departments and organisations are required to protect and handle your personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) or interstate privacy legislation. Your personal information will not be used for training other persons. All persons and companies referred to in any examples in training materials provided by your accredited training provider are purely fictitious and any resemblance to existing persons or companies is purely coincidental.
Data Quality – Sailingworld pty ltd will seek wherever possible to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date. In many instances Sailingworld pty ltd relies upon you to provide accurate and complete information and to advise Sailingworld pty ltd should your circumstances change over time.
Data Security – Sailingworld pty ltd takes all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure and securely destroys or de-identifies personal information when it is no longer needed.
Transfer of Information Interstate – Government agencies, departments and organisations rarely transfer personally identifying information to organisations outside the state of Victoria, however this may occur in some circumstances where required or permitted by law. If transferred the information is afforded a substantially similar level of privacy protection it would receive in Victoria.
Access and Correction – You have a right of access to and correction of information about you. You may gain access to information about you that is held by Sailingworld pty ltd by contacting: The Manager Sailingworld pty ltd ACN: 092478718 PO Box 2903 Taren Point 2229. You may have your personal information corrected with authentication and proof (where legislation does not prohibit correction) or a note of dissension from an opinion or view may be attached to a file where this is possible.
Unique Identifiers – A unique identifier is a code consisting of alphabet characters and numerals (not the individual’s name) that is applied to an individual and distinguishes them from other individuals, for example a drivers licence number. Sailingworld pty ltd does not assign, use or disclose unique identifiers to individuals unless it is necessary to do so to carry out one of its organisational functions efficiently and does not adopt an identifier assigned by another organisation for another purpose. Each certificate of attainment issued by Sailingworld pty ltd on behalf of Transport Safety Victoria will have a unique certificate number that will be assigned to you.
Language and literacy skills
Our strategy includes a plan to offer training to students whose first language is not English and thus require assistance with material delivered in English. The rules and requirements are as follows:
- Trainers can allow students to be assisted in their learning by friends or family members, but steps should be taken to ensure that this does not disrupt other students. This may mean having a dedicated course for students and their helpers and this can be arranged via the office.
- For the assessment, students can only be assisted by a professional interpreter to avoid the risk of cheating. Interpreters must establish their qualifications by presenting a document that shows their professional status such as a certificate of business incorporation or evidence of accreditation by the National Accreditation Authority for Translators and Interpreters (NAATI).
Topics covered
The course is delivered by Sailingworld pty ltd; registered as RTO # 91229 who is trading as Boating Licence Course. This course is based upon the national syllabus of boating education designed to prevent boating incidents and save lives. We are a Registered Training Organisation (RTO). The package you have purchased & are now being supplied consists of the following units:
- Unit MEM50008 – Carry out trip preparation and planning
- Unit MEM50009 -Safely operate a mechanically powered recreational boat
- Unit MEM50010 – Respond to boating emergencies and incidents
- Select and maintain a personal water craft (if doing PWC)
- Demonstrate simple personal water craft skills in controlled conditions (if doing PWC)
This is a great package as you are being supplied and trained in the units above. There are different pathways included within the package.